Turnaround and Delivery Times


Turnaround times vary by product and production type.  Each item lists the ship date clearly under the production days.  Most embroidered or imprinted apparel will be completed within 2-weeks and rush orders are usually possible.  However, at peek seasons, rush orders may not be accepted.  If we receive a rush order and we are not able to produce the order on time, we will contact you immediately.


Because of the vast quantity of product options available, we do NOT stock most items at ImprintCity.com.  However, we work with only the best and most respected manufacturers & brands in the industry who are committed to deep stock levels and quick ship times so that we can produce your custom imprinted or embroidered product as soon as possible.

We strive to produce all custom imprinted and embroidered apparel & some promotional items in our facility.  This way we can control the quality of your custom artwork.  Some items may be printed and ship directly from the factory to you.   


We ship via UPS and the USPS.  Shipping methods & charges are selected by the Customer at the time of order.  Production time does NOT include time in transit.  Please add transit time to all production dates.