takes your privacy seriously.  


Read below to see how we work to protect your privacy!

By using our Service, you consent to the collection and use of information in the manner described below. If we decide to change our privacy practice, we will post those changes on this page so that you are always aware of what information we collect, how we use it and under what circumstances we disclose it. Changes to our policy will be prospective only. Please check this page from time to time for changes to make sure you are aware of our latest privacy practices.

In this Privacy Policy, you will find the answers to the following questions:

  • How does use Customer Information?


Customer Communication: We use Customer Information to communicate with you and we consider this communication to be an integral part of the ImprintCity Customer Service. We use your email and mailing address to inform you of site improvements, feature announcements, newsletters and promotional offers as well as to conduct periodic satsifaction surveys and follow up via phone, mail, email and in person visits.

  • Does share Customer Information?


We do not rent or sell our customer information.  Some information such as credit cards is not stored on our server.  In accordance with federal, law, all credit card numbers and credit card data is stored on a secure third party server for credit card processing via credit card merchant provider's Gateway.

  • Does use "IP Addresses" and cookies? uses IP Addresses and Cookies in limited ways, as follows:

IP Addresses: An IP address is literally your computer's address and is a unique identifier,allowing online information to be sent to the right place. We use IP addresses to better understand the customer database. We use your IP address to help diagnose problems with our server and to administer our Web site. Your IP address is also used to gather broad demographic information such as geographic distribution of our members. We do not intentionally link your IP address to your personally identifiable information.

ImprintCity .com Cookies: Contrary to popular belief, cookies do not extract private or personal information from your computer's memory. The job of a cookie is to record only information you volunteer to us upon registering or visiting the site. Cookies are tiny files placed onto the hard drive of your computer the first time you visit our Web site that enable our server to recognize or "remember" who you are next time you come back. cookies are not tied to personally identifiable information. Currently, intends to make only limited use of cookies for the purpose of delivering content and ads specific to your interests. For instance cookies may be used to retain your personal preferences, hold session information for a "shopping cart" or save your password so it doesn't have to be re-entered each time you log in.

  • How can you update or correct Customer Information?

Existing Customers have the ability to update or change any Customer Information by logging into their account using their login and password.  You may edit your account information at any time.

You can also cancel your membership at any time by contacting customer service.  If you request cancellation of your account, may (but is not required to) remove any and all content or other personal information from the site, and your orders may not be accessible to you even if you choose to rejoin or reactivate your account at a later date. Information necessary for the purposes of maintaining business records regarding a cancelled account, including records of credit transactions and account ownership, will be retained in accordance with applicable law.


Your Customer Information on our website is password-protected. We strongly recommend that you do not give your password to anyone and that you change it regularly once you are logged into the system.

If you are using a public computer (public library, school computer, internet cafe, etc.) or a shared computer (family computer, roommate's computer, etc.), we strongly recommend that you sign out of your account and close your browser before getting up and moving away from the computer. employs SSL - a specialized encryption and security technology -- to protect your Customer Information. We understand that this is especially important when there is an exchange of credit card, billing and password information. In addition, we limit access of Customer Information to only those employees who need it to carry out their jobs.


All Credit Card information is stored on a third-party credit card processing will never ask you for your password in an unsolicited phone call or in an unsolicited email.  You will only be asked for your member name and password when you initiate the contact and only if the member name and password are necessary to correct a service problem.  You may request to reset your password via email from the website.

  • Other information about privacy


If you have questions or concerns feel free to contact customer service